World-Class Support for our World-Class Customers
Working with 128 Technology –
an experience like no other
When you sign up to become a 128 Technology customer, you’re not only getting the smartest networking solutions. You’ll have access to a wealth of resources that help you get the most out of our products, and a support organization that’s ready to spring into action to help you overcome any challenges that arise – on the phone or online. It’s just how we do things here.
Find the information and support you need – fast
- Download product documentation and release notes
- Watch training videos and engage with the community
- Get answers and inside tips from our customer success team
- Learn the ropes in our immersive training environment
- Get familiar with our products at your own pace
- Use hands-on lab exercises to improve your skills
- Build your knowledge on the fundamentals of our products
- Learn to install, configure, and troubleshoot with hands-on instruction
- Get advanced training that applies to your unique environment
- Sign up for 24×7 phone support
- Log a ticket through our customer support portal
- Rest assured that we’re here when you need us
When you become a 128 Technology customer, you’ll be one step ahead
At 128 Technology, we strive to help our customers grow faster, smarter, and stronger every chance we get. And we realize that finding answers to the tough questions, getting help when it’s needed, and signing up for training are all great opportunities to do just that. That’s why we’ve taken customer service up a notch, making sure the help and resources you need to be successful are always just a click or call away.
“128 Technology’s Networking Platform transforms our network, allowing us to provide better service quality to our customers, while deploying the most cost-effective and competitive solution available in the market”
“We are thrilled about deploying this true next generation smart network across the various countries. This will be a game changer for our service provider and enterprise customers removing the dependency on legacy networking devices.”
This partnership with 128 Technology brings together the best of both worlds: Voxai's best in class managed contact center services and vInteract private cloud solution, along with 128 Technology's breakthrough approach to software-based networking. We will be able to deliver reliable, high-performing contact center solutions while enabling our customers to eliminate cloud integration headaches and costs.